These terms govern your use of the Drinksbase website at drinksbase.net and the application at app.drinksbase.net (together, the “Service”). By creating an account or using the Service you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.
1. Who provides the Service
The Service is provided by Winesoul di Nuno Luís Marreiros, registered office Corso San Gottardo 74, 6830 Chiasso, Switzerland, tax number CH-501.1.016.416-4, contact support@drinksbase.net.
2. Accounts
You need an account to use the Service. You must give accurate registration details and keep them current. You are responsible for what happens under your account and for the confidentiality of your credentials — tell us promptly if you believe they have been compromised.
Where your plan includes several users, you may only create accounts for people within your own organisation, and you remain responsible for what they do. The Service is offered to businesses and to professionals acting in that capacity.
3. Plans, limits and billing
The plans, their limits and their prices are those published on the pricing page at the time you subscribe. Prices are shown per month for readability but are billed annually in advance, in euro, and exclude VAT and any other applicable taxes, which are added at the rate in force.
- Free plans are provided as described on the pricing page. They are not time-limited trials, and they carry no service commitment.
- Paid plans renew automatically for successive annual terms unless cancelled before the renewal date. We will remind you before each renewal.
- Cancellation takes effect at the end of the paid term. You keep access until then; we do not refund the unused part of a term except where the law requires it.
- Upgrades take effect immediately and are charged pro rata. Downgrades take effect at the next renewal, and you are responsible for bringing your account within the lower plan's limits before then.
- Non-payment. If an invoice remains unpaid after 5 days we may suspend the account, and late payment interest may apply at the statutory commercial rate.
- Price changes apply from your next renewal, and we will give you at least 30 days notice. If you do not accept the new price, cancel before the renewal date.
4. Your content
Everything you put into Drinksbase — product records, label images, technical sheets, price lists, catalogues — stays yours. You grant us only the licence we need to run the Service: to store your content, process it, display it to the people you share it with, generate the outputs you ask for, and publish the pages you choose to publish.
You are responsible for having the rights to what you upload, and for the accuracy of it. You must not upload content that infringes someone else's rights or breaks the law.
5. Regulatory responsibility stays with you
Drinksbase helps you produce e-labels, nutrition declarations, ingredient lists and product documentation. It is a tool, not a certification, and we do not give legal or regulatory advice. The accuracy and the compliance of what you publish — with EU wine labelling rules, food information law and the requirements of every market you sell into — are yours as the operator responsible for the product.
Where an institutional partner reviews submissions through the Service, that review is the partner's, not ours, and their decision does not bind us.
6. E-labels and permanent hosting
E-label pages generated by the Service are hosted permanently, including after a paid plan ends, so that QR codes already printed on bottles keep resolving. This commitment covers the e-label pages themselves, not your account or the rest of your data. If you ask us to take a published e-label down, we will — but the consequences for bottles already on the market are yours to weigh.
Pages carrying mandatory product information are kept free of marketing content and tracking, as the regulation requires.
7. Acceptable use
You must not:
- use the Service to store or distribute unlawful, infringing or misleading content;
- attempt to access another user's data, or probe or disrupt the Service's security;
- scrape, bulk-extract or resell data belonging to other users or to the platform;
- resell or sublicense access to the Service, except under a written agreement with us;
- circumvent plan limits, or share a single-user account across an organisation;
- use the Service to build a competing product.
8. Sharing with other users
Drinksbase Connect lets you share lists and product data with importers, distributors, venues and institutional partners. What you share, and with whom, is your choice. Once data is shared, the recipient may use it for the purpose it was shared for, and we cannot retrieve copies they have already exported. Withdrawing a share stops future access; it does not undo the past.
9. Our intellectual property
The Service — software, design, brand, documentation and the structure of the underlying product database — belongs to Winesoul di Nuno Luís Marreiros and its licensors. These terms grant you a limited, non-exclusive, non-transferable right to use it for the duration of your subscription, and nothing more.
10. Availability and support
We work to keep the Service available and to warn you before planned maintenance, but we do not guarantee uninterrupted operation unless a separate service level agreement says so. Support is provided by email at support@drinksbase.net, at the priority your plan describes.
The Service is provided as it is. To the extent the law allows, we exclude implied warranties of fitness for a particular purpose, and we do not warrant that your use of the Service will make any given product compliant in any given market.
11. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
Subject to that, our total liability for all claims arising in any twelve-month period is limited to the amount you paid us for the Service in that period, and we are not liable for lost profits, lost business, lost data beyond our backup obligations, reprinting costs, or regulatory penalties arising from information you published.
12. Suspension and termination
You may close your account at any time from the application. We may suspend or terminate an account that materially breaches these terms, that remains unpaid, or that puts the Service or other users at risk — with notice and a chance to fix the problem where the circumstances allow.
After termination you may export your data for 90 days, after which it is deleted as described in the Privacy Policy. Published e-labels are the exception, per section 6.
13. Data protection
How we handle personal data is set out in the Privacy Policy. Where we process personal data on your behalf as your processor, a data processing agreement applies.
14. Changes to these terms
We may update these terms. If a change materially affects your rights, we will give you at least 30 days notice by email or in the application, and it will take effect at your next renewal. Continuing to use the Service after that means you accept the new version.
15. Governing law and disputes
These terms are governed by the law of Switzerland. The courts of Chiasso, Ticino have exclusive jurisdiction, except where mandatory consumer rules give a consumer the right to sue in their own country.
16. Miscellaneous
If a provision is found unenforceable, the rest stays in force. Failing to enforce a right is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor of the business. These terms, the Privacy Policy and any order you accept are the whole agreement between us.
17. Contact
Winesoul di Nuno Luís Marreiros · Corso San Gottardo 74, 6830 Chiasso, Switzerland · support@drinksbase.net